Job satisfaction and employee turnover determinants in Fortune 50 companies: Insights from employee reviews from Indeed.com
نویسندگان
چکیده
An important aspect of human resource management is understanding employees' values, motivations, and factors satisfaction. Relationships between employee satisfaction, positivity negativity, retention, industry allow managers to make decisions on recruitment techniques budgets, retention efforts, even company image initiatives. Traditional methods for identifying job linkages outcomes are through entrance/exit surveys, annual evaluations, informal interactions. In recent years, companies researchers have begun take advantage the increasing ubiquity online reviews, including unstructured text responses. this paper we explore 682,176 reviews Fortune 50 from Indeed.com using Structural Topic Modeling (STM) identify salient aspects in automatically infer latent topics that related We compare these with five facets Job Descriptive Index (JDI) traditionally used measure satisfaction among experts. conduct further analysis comparing comments current vs. former employees. Results suggests may be an factor turnover, as it consistently mentioned by employees both positive negative comments. Similarly, monetary benefits a employees, but Furthermore, examine topic differences sector find retail frequently mention Pay Benefits Length Breaks , whereas technology were more concerned Work-Life Balance . Our results can support behavioral decision makers conceive evaluate initiatives intended enhance our techniques, visualization composition quality, generalizable any setting uses discovery text, such customer social media posts, critic especially when across entities. • A new assists text. probability-based quality score presented. The subset actually talked about
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ژورنال
عنوان ژورنال: Decision Support Systems
سال: 2021
ISSN: ['1873-5797', '0167-9236']
DOI: https://doi.org/10.1016/j.dss.2021.113582